May I return the product?

Products purchased through mandalapulse.com may be returned for store credit. The item must be returned within 30 days of purchase and in its original condition and packaging. The store credit is valid for up to one year from the issue date. Refunds are made only in the case of manufacturer’s defects that cannot be replaced.

1. How do I make a return?

If you wish to return the product, please mail it back to Mandalapulse with in 30 days of purchase. The item must be in its original condition and packaging. The customer is responsible for any damages to the product, so please be sure to pack well. You may also add shipping insurance if you wish.

If the product you purchased has manufacturer’s defects, please notify us and the product will be picked up at the location of your request. For products being returned that do not have any manufacturer’s defects, the customer is responsible for the return shipping fee.

Please address your returns to:
Mandalapulse Thangka Amulet

Tongda Courier Station, Building 9,

Yangguang Yiyuan, Jining District,

Ulanqab, Inner Mongolia, 012000

China

Please be sure to include your name, address, telephone number, order number, and email address.

If you have questions, or if you would like to make a complaint, please contact us by email at boran@mandalapulse.cn.